A New Kind of Care — Built on Heart JO-ANN'S In-Home Support Care & Services was born from a simple but powerful belief: that every person deserves to feel safe, comfortable, and genuinely cared for in the place they call home. Founded by Jo-Ann Alibuga right here in Osoyoos, British Columbia, this business is more than a service — it's a personal commitment. Jo-Ann brings warmth, professionalism, and a deep respect for every individual she supports, whether that means helping with daily routines, sharing a conversation over a cup of tea, or simply being a reliable, trusted presence. Jo-Ann understands that inviting someone into your home — or into the life of someone you love — takes real trust. That's why she built this business on transparency, compassion, and a genuine dedication to the wellbeing of every client she serves. From seniors looking to maintain their independence to adults navigating the challenges of day-to-day life, Jo-Ann is here to help with the kind of care that goes beyond a checklist. Every visit is approached with patience, attentiveness, and a sincere desire to make a meaningful difference — not just in what gets done, but in how each person feels throughout the day. This is care that's personal. Care that's consistent. And care that truly comes from the heart.
Find answers to common questions about our in-home support care services.
We assist with the activities of daily living that matter most — bathing, dressing, grooming, toileting, and personal hygiene — so you or your loved one can feel clean, comfortable, and confident every day. Our mobility support helps clients move safely around the home, reducing the risk of falls and promoting independence. Every task, no matter how personal, is approached with patience, professionalism, and genuine respect for your dignity. At JO-ANN'S In-Home Support Care & Services, we understand how important it is to feel cared for in a way that honors your individuality — and we bring that commitment into your home with every visit.
Yes. Companionship is at the heart of everything we do at JO-ANN'S In-Home Support Care & Services. We know that feeling seen, heard, and valued makes a real difference in someone's day — and in their overall wellbeing. That's why we don't just show up to check off a task list. We sit with you or your loved one, share conversations, listen with genuine care, enjoy activities together, and build a real, trusting connection over time. For many seniors and adults living at home, loneliness and isolation can be just as challenging as physical limitations. We believe that meaningful human connection is not a luxury — it's an essential part of living well. Whether it's a daily visit, a regular chat over a cup of tea, or simply having someone present who truly cares, we're here to bring warmth, comfort, and companionship into every interaction.
We take the stress out of daily living by preparing wholesome, nutritious meals tailored to your dietary preferences, restrictions, and health needs — so every bite supports your well-being. Whether it's a favourite home-cooked recipe or a balanced meal plan, we make sure nourishment never feels like a chore. Alongside meal preparation, we provide light housekeeping services to keep your living space clean, organized, and safe. From tidying up and doing the laundry to washing dishes and handling basic cleaning tasks, we take care of the little things that add up. A comfortable, clutter-free home isn't just about appearances — it supports better mobility, reduces fall risks, and brings genuine peace of mind to both you and your loved ones.
Caring for a loved one is one of the most meaningful things you can do — but it can also be exhausting. Respite care through JO-ANN'S In-Home Support Care & Services gives family caregivers the opportunity to step back, recharge, and tend to their own needs, while your loved one receives attentive, compassionate supervision in the comfort of home. Whether you need a few hours to rest, run errands, attend appointments, or simply breathe, we are here to step in with the same level of care and dedication you would provide yourself. Our respite care is ideal for adult children, spouses, and family members who are managing the demands of caregiving alongside the responsibilities of their own lives. You do not have to do it all alone. With JO-ANN'S, your loved one is in safe, caring hands — and you get the peace of mind to take the time you need without worry or guilt.
Staying on top of medications can be overwhelming, especially when managing multiple prescriptions or complex schedules. We're here to make it easier. Our caregivers provide gentle, timely reminders to help you take your medications as prescribed, and can assist with organizing pill boxes or keeping track of your daily routine. While we don't administer medications, we play an important role in keeping you consistent and on schedule. We can also help you note any questions or concerns to bring up with your healthcare provider, so you always feel informed and in control of your health.
Yes. We provide non-emergency transportation to medical appointments, errands, and outings throughout Osoyoos and the surrounding areas. Whether you need a ride to a doctor's visit, a pharmacy run, or simply want to get out of the house, we are here to help. We take care of all the trip logistics so you do not have to worry about a thing — from planning the route to making sure you get there and back comfortably and on time. We stay by your side throughout the trip, offering a helping hand and a friendly presence every step of the way, so you always feel safe, supported, and confident getting around.
Send us a message, and our team will get back to you as soon as possible.